Customer Support: From Novice to Expert
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Complaints and Feedback
0:005:21
Business KnowledgeCustomer ServiceMarketing & Sales
Épisodes
1
Complaints and Feedback
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Saying ‘No’
3
Do not Know
4
Product or Service Quality Complaints
5
Pricing Complaints
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Delivery Complaints
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Customer Service Complaints
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Technical Issues or Website Complaints
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Miscommunication Complaints
10
PART 3. DEALING WITH COMPLAINTS