Connected, by mParticle
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Description
Customer experience is the competitive advantage of the most successful brands. It turns out the companies that do it best rely on a complex network of seemingly unrelated people, data, and technology to deliver experiences that their customers love. I’m Abhi Seeth, and you’re listening to Connected, by mParticle, where we explore this idea of connectivity with the people behind some of the most beloved brands in the world.
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Épisodes (14)
Efficient Scaling: Nick Warner of Route on driving sustainable growth with limited resources
Winning the streaming wars with Danny Joseph of Discovery
Leveraging emerging platforms to create meaningful customer experiences with Miguel Navarro
Maximizing organizational relationships with Taylor DiVincenzo
Loyalty 2.0 with Kevin Fitzpatrick of Ruby Tuesday
Empowering local restaurants with Jordan Plecque of ChowNow
Bonus Episode: Chee Chew and Michael Katz of mParticle on data as a competitive advantage
Thinking beyond the stack with Adam Griffiths
The death of the cookie with Sean Oakley
Hospitality & Tech with Phil Crawford of CKE Restaurants