S5Ep19: The Spirit of Emotional Intelligence with Rubem Minor

“The beauty of good leadership is having the ability of having a wonderful platform to impact someone that you may never know how so.“ Ruben Minor Our guest today is Ruben Minor, who is the president of RAM Consulting Group, an organization that focuses on speaking training and coaching individuals and groups regarding leadership, team dynamics, relationship building, diversity, equity and inclusion, fundamental business philosophies, and business and personal branding. Reuben is a leader with a rich and resourceful network of professionals across the business spectrum, ranging from influential political figures to educational leaders and entrepreneurs.  Ruben leverages his network to make more meaningful connections for his clients and business partners that evolved into lasting mutual beneficial relationships. Ruben also served this country for 15 years in the US Navy as a supply Corp officer, is a John Maxwell certified professional speaker, trainer and coach and intimately engaged in the community, serving as president of the Council for the village of Galena. Reuben enjoys spending time with family, history movies and hiking and as a side note, is a professional speaker.  Emotional intelligence is the ability to process information that has been received. The information goes through a filter system in your mind, which helps you to dissect what's being said, what the intention is behind it, so that your response to what you are processing will be emotionally appropriate. Emotional intelligence, like sales, is either you naturally have it and you're good at it, or you don't have it and therefore becomes a difficult process for you to gain that.  It takes a special savvy person to be sensitive and to know how to respond, and not hurt someone. Psychological safety entails asking how one can create an environment where a person feels safe enough to say and express what is on their mind. Naturally, everybody wants to be heard, and when you have the ability to exercise psychological safety, then that's the foundat