Nadja El Fertasi on social engineering: from NATO to emotional firewalls (#23)

<p>2:16 - NATO.</p><p>6:54 - what NATO looks for in candidates.</p><p>10:01 - what is social engineering.</p><p>10:30 - how to get a free business class upgrade.</p><p>13:28 - can you learn social engineering?</p><p>15:53 - separate the behaviour from the person.</p><p>17:54 - observations instead of value judgements.</p><p>22:15 - how emotional intelligence relates to cybersecurity</p><p>30:03 - what is emotional intelligence.</p><p>33:07 - we construct emotions with the stories we tell ourselves.</p><p>37:57 - many variables impacting emotional intelligence.</p><p>44:59 - the benefits of role play for training.</p><p>51:11 - protecting yourself and your family from cyber criminals.</p><p>57:07 - How to practice empathy.</p><p>1:00:54 - type of training Nadja does.</p><p>1:04:22 - some marriage advice.</p><p>1:05:15 - don't blame others for how you feel.</p><p>1:06:42 - hold space so other people can talk.</p><p>1:07:19 - connect with Nadja.</p><p>You find more detailed show notes with links to references at: <a href="https://candourpodcast.com/nadja-el-fertasi/" target="_blank">https://candourpodcast.com/nadja-el-fertasi/</a></p>