Kyle Seagraves - Founder and Certified Mortgage Advisor on Win The House You Love [Mortgage Experience]

<p><strong>Kyle talks about:</strong></p><ul> <li>How creating 1,000 videos a year improved the Customer Experience</li> <li>Why this removed the unknowns and what-ifs</li> <li>Why it’s important to disrupt the flow of information when educating customers<p></p> </li> </ul><p><b><strong> The book that has influenced Kyle the most in the past year:</strong>  </b></p><p>It's Not Always Depression: Working the Change Triangle to Listen to the Body, Discover Core Emotions, and Connect to Your Authentic Self by Hillary Jacobs Hendel: <a href="https://amzn.to/3BDsiHt">https://amzn.to/3BDsiHt</a> </p><p><b><strong>His note to all CX professionals:</strong></b></p><p><b>“Take a 10 minute break in silence. People are so used to doing the next thing, and overcoming problems and not having a lot of time to sit and allow them to hear what our body is telling us. A lot of wisdom happens in the silence...”</b></p><p><b><strong>Transcript:</strong><a href="https://lc2.shztrk.com/r/e/20EalFnmpg6uBNeL5?r=https://press1fornick.com/michael-hinshaw/"><strong> </strong></a><a href="https://press1fornick.com/aja-varney"><strong>https://press1fornick.com/</strong></a><strong>win-the-house-you-love</strong></b></p><p><strong><br>***<br></strong><br></p><p><strong><br>ABOUT NICK GLIMSDAHL<br></strong><br></p><p><a href="https://mailchi.mp/a59e7bfa46ae/sign-up-to-join-the-press-1-for-nick-content"><br>Subscribe to my weekly newsletter<br></a><br></p><p><a href="https://twitter.com/Press1ForNick"><br>Find me on Twitter<br></a><br></p><p><a href="https://www.linkedin.com/company/press-1-for-nick/"><br>Find me on LinkedIn<br></a><br></p><p><br>***</p><p><strong><br>LISTENER SUPPORT<br></strong><br></p><p><a href="https://www.buymeacoffee.com/press1fornick"><br>Support this show through Buy Me A Coffee<br></a><br></p><p><br></p><p><strong><br>BOOK RECOMMENDATIONS:<br></strong><br></p><p><br>Learn about all the guests book recommendations here<strong>: </strong><a href="https://press1fornick.com/books/"><strong>https://press1fornick.c