Jeremy Hyde - Director of Customer Service at Sun Country Airlines [Customer Service]

<p>Jeremy talks about what QA, how he measures QA, and a technique to teach agents. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick or visit https://press1fornick.com/podcast/ #customerexperience #customerservice #press1fornick</p><p><strong><a rel="payment" title="★ Support this podcast on Patreon ★" href="https://www.patreon.com/press1fornick">★ Support this podcast on Patreon ★</a></strong></p>