EP 14: Tackling Health Literacy and Medical Emergencies in YOUR office

<p><span style="font-weight: 400;">The very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. It’s how your patients understand what the heck you’re telling them. Literacy includes hearing, reading, understanding and questioning your recommendations as well as your financial recommendations. This is a big concept in medical clinics that is bleeding over to ours (which is a good thing!). </span></p> <p><br /> <br /></p> <p><strong>Episode Highlights</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">7 Year Old Dies After Tooth Extraction Procedure </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Medical Emergency Training </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Health Literacy </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Sufficiently Suffonsified </span></li> </ul> <p><strong>Quotes</strong></p> <p><span style="font-weight: 400;">  </span></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">“There is documentation that needs to be done right after the event happens.” </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">“I would call your malpractice attorney as soon as it happens, they do not want to find out about it later.”</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">“They are going to ask how often you trained for medical emergencies.” </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">“The medical history should be printed out, because the EMT’s will want to see that.”</span></li> <li style="font-weight: 400;" aria-level="1"><span style=