#455: Kik Textiles - Winner of the 2023 “Best Loyalty Launch” Award at the International Loyalty Awards in London.  

<p>Today we showcase another award-winning loyalty program – this time in Europe. </p> <p><a href="https://unternehmen.kik.de/karriere/" target="_blank" rel="noopener noreferer">Kik Textiles</a> is a huge European retail chain, employing more than 26,000 people and operating more than 4,000 stores across fourteen countries. </p> <p>Our guest is <a href="https://www.linkedin.com/in/sebastian-hense-0260a523b/" target="_blank" rel="noopener noreferer">Sebastian Hense</a>, Head of Marketing and CRM for Kik, who shares his story of creating a loyalty proposition that’s laser focused on understanding and relating to its customers and their unique needs. </p> <p>Sebastian explains some of their key pillars of success and how they achieved the task of launching a program that’s low cost and efficient, as well as simple and scalable, which won the “Best Loyalty Launch” award at the 2023 International Loyalty Awards in London.   </p> <p>Please do enjoy my conversation with Sebastian Hense from Kik Rewards. </p> <p><br></p> <p><strong>Show Notes:</strong></p> <p>1) <a href="https://www.linkedin.com/in/sebastian-hense-0260a523b/" target="_blank" rel="noopener noreferer">Sebastian Hense</a></p> <p>2) <a href="https://unternehmen.kik.de/karriere/" target="_blank" rel="noopener noreferer">Kik Textiles</a></p>