TCS+ | FNB's Christoph Nieuwoudt on the AI revolution

First National Bank’s Christoph Nieuwoudt is one of the leading South African – and global – experts on artificial intelligence.<br /> The financial services group’s chief data and analytics offer, Nieuwoudt joins Duncan McLeod on TechCentral’s TCS+ business technology show to explain why, in his view, South African organisations cannot afford to ignore the revolutionary changes that will be driven by AI in the years ahead.<br /> Nieuwoudt, who graduated with a doctorate in engineering focused on machine learning long before AI was a hot-button topic, talks about his doctoral thesis and his career history, which included co-designing the computer engineering degree at the University of Pretoria.<br /> In this episode of TCS+, Nieuwoudt unpacks:<br /> • What exactly is involved in being a chief data and analytics officer;<br /> • Why AI is critically important to the FirstRand Group and its subsidiaries, including First National Bank and Rand Merchant Bank, and what it allows the group to do differently – and better;<br /> • What it means for FirstRand and FNB/RMB customers;<br /> • The importance of generative AI in business and what it means for productivity gains;<br /> • The applications of AI in banking;<br /> • FirstRand’s AI reskilling initiative – why it’s important, and the outcomes that are expected;<br /> • Ethical, legal and reputational considerations around AI, and FirstRand’s approach to these;<br /> • The people element – and the real fear that people could lose their jobs;<br /> • The cultural and change management issues to be aware of when implementing AI-led initiatives; and<br /> • What youngsters interested in this field should be studying.<br /> Don’t miss a fascinating conversation! <a href="https://www.techcentral.co.za/">TechCentral</a>