Tanya Curtin - Director of CX at PNC [Culture]

<p>Tanya Curtin - Director of CX at PNC. Tanya talk about a CX focused culture, how to champion a cx initiative across the enterprise, and ways to mitigate risk.</p><p><strong><a rel="payment" title="★ Support this podcast on Patreon ★" href="https://www.patreon.com/press1fornick">★ Support this podcast on Patreon ★</a></strong></p>