Steve Portigal on Research Skills

<p><a href='https://portigal.com/about/'>Steve Portigal</a> is a consultant who helps organizations build more mature user research practices. He’s the author of <em>Interviewing Users: How to Uncover Compelling Insights</em> and <em>Doorbells, Danger, and Dead Batteries: User Research War Stories</em>. He’s also the host of the <em>Dollar to Donuts</em> podcast about research leadership. In this conversation, we discuss the skills required for conducting successful interviews with users.</p><p><b>Show notes</b></p><ul><li><a href='https://portigal.com/about/'>Steve Portigal</a> (portigal.com)</li><li><a href='https://www.linkedin.com/in/steveportigal/'>Steve Portigal</a> (linkedin.com)</li><li><a href='https://portigal.com/'>Portigal Consulting</a></li><li><a href='https://portigal.com/Books/interviewing-users/'><em>Interviewing Users: How to Uncover Compelling Insights</em></a> by Steve Portigal</li><li><a href='https://portigal.com/Books/user-research-war-stories/'><em>Doorbells, Danger, and Dead Batteries: User Research War Stories</em></a> by Steve Portigal</li><li><a href='https://portigal.com/podcast/'><em>Dollars to Donuts</em></a> podcast</li><li><a href='https://en.wikipedia.org/wiki/Dale_Carnegie'>Dale Carnegie</a></li><li><a href='https://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect'>Dunning-Kruger effect</a></li></ul><p><em>Show notes include Amazon affiliate links. I get a small commission for purchases made through these links.</em></p>