Steph Vaughan-Jones: Lessons from the Quotes of the Show

<p><strong>In this episode, Steve Fretzin and Steph Vaughan-Jones discuss:</strong></p><ul><li>Hiring the right people for the right job.</li><li>Being flexible to find success.</li><li>Getting closer to your customer.</li><li>Developing relationships and developing leaders.</li></ul><p> </p><p><strong>Key Takeaways:</strong></p><ul><li>People fear mistakes - that is why they don’t take risks. Mistakes are not a failure, they are a chance to learn and further your success.</li><li>Recognize the potential in the people on your team. If you put them in the right role, they will shine.</li><li>Stay close to your client - ask questions and identify the needs they have (even if they don’t yet realize it).</li><li>The best teachers are those who do it well.</li></ul><p> </p><p><i><strong>"62% of calls are for urgent matters. Nothing can beat that phone call, and that human interaction." —  </strong></i><strong>Steph Vaughan-Jones</strong></p><p> </p><p><strong>Thank you to our Sponsors!</strong></p><p>Legalese Marketing: <a href="https://legaleasemarketing.com/">https://legaleasemarketing.com/</a></p><p>Moneypenny: <a href="https://www.moneypenny.com/us/">https://www.moneypenny.com/us/</a></p><p>Practice Panther: <a href="https://www.practicepanther.com/">https://www.practicepanther.com/</a></p><p> </p><p><strong>Connect with Steph Vaughan-Jones:  </strong></p><p>Website: <a href="https://moneypenny.com/us/">https://moneypenny.com/us/</a></p><p>LinkedIn: <a href="https://www.linkedin.com/in/stephanievaughanjones/">https://www.linkedin.com/in/stephanievaughanjones/</a></p><p>Twitter: <a href="https://twitter.com/Moneypenny">https://twitter.com/Moneypenny</a></p><p> </p><p><strong>Connect with Steve Fretzin:</strong></p><p>LinkedIn:<a href="https://www.linkedin.com/in/stevefretzin/"> Steve Fretzin</a></p><p>Twitter:<a href="https://twitter.com/stevefretzin"> @stevefretzin</a></p><p>Facebook:<a href="https://www.facebook.com/salesresults/"> Fretzin, Inc.</a></p><p>Website:<a href="https://fretzin.com/"> Fretzin.com</a></p