My Visit Inside a Phoenix-Area Bank of America Branch. It Took Them 20 Seconds to Try to Get Me Out of There!!!

<p><strong>For the first time since 8-17-18, the day I got fired, I went into a Bank of America Branch. This one is in </strong><a href="https://locators.bankofamerica.com/az/tempe/financial-centers-tempe-8870.html"><strong>Tempe AZ</strong></a><strong>, and boy, what an adventure it was.</strong></p> <p><strong>Going in to close out my accounts that were charging me $37/month, I decided to take care of business while on vacation. I set an appointment, which is what they want you to do. I show up early to give them something to process, and in an empty bank, with 5 bankers standing around not doing anything, I was referred to the 1-800 number within 20 seconds of walking in.</strong></p> <p><br></p> <p><strong>You will hear audio of the beginning of my interaction with a woman named Naomi. She did a great job, though her training has taught her to not care about customers needs and to pawn them off to somewhere else. I talk about the survey I left her, and why I gave her a 9 because anything lower, and she would get yelled at/written up. I talk about my feelings of seeing how the service has changed, and overall my observations of a bank in crisis in person. Whew...It was bad.</strong></p> <p><br></p> <p><br></p> <p><a href="https://anchor.fm/dashboard/episode/ea3ugv/metadata/patreon.com/notoriousbanker"><strong><br> patreon.com/notoriousbanker</strong></a><strong> - Donate to the pod - Help Me Fight Back!!!!</strong></p> <p><strong>james@notoriousbanker.com - email if you have more info on more locations</strong></p> <p><strong>575-322-4127 - VM Line.</strong></p> <p><a href="https://anchor.fm/dashboard/episode/ea3ugv/metadata/twitter.com/bankbetterguy"><strong>@bankbetterguy</strong></a><strong> on Twitter - DM ME</strong></p> --- Support this podcast: <a href="https://anchor.fm/thenotoriousbanker/support" rel="payment">https://anchor.fm/thenotoriousbanker/support</a>