Lessons Learned: The Importance of Empathetically Engaging Your Accounts

<p>This past month, we've been talking about the importance of empathy. Earlier in the month, we shared our approach to leadership, empathy. And last week I started to talk about our approach to empathetically engaging your accounts. And today, I'm so pleased to have Cheryl Unger and Loretta Kate trusted members of the team here today to share our lessons learned on empathetically engaging your accounts. Listen to the episode now! #wlhconsulting #empathy</p> --- Send in a voice message: https://anchor.fm/wendy-l-heckelman-phd/message Support this podcast: <a href="https://anchor.fm/wendy-l-heckelman-phd/support" rel="payment">https://anchor.fm/wendy-l-heckelman-phd/support</a>