975: What Is RNIB's 'Voice Of The Customer'?

<div>What is RNIB's 'Voice of the Customer'? <br> <br> Find out as our Steven Scott chats with Ross Hedley from RNIB, plus Tony Barclay and Breandan Ward who both participated in the focus group talking about their experiences.<br> <br> To get involved call the RNIB Helpline on 0303 123 9999 or email involvement@rnib.org.uk<br> <br> Image shows the RNIB logo. 'RNIB' written in black capital letters over a white background and underlined with a bold pink line, with the words 'See differently' underneath.</div>