Serve to Lead: 21st Century Leaders Manual

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0:004:14

Voice Stories

Preface to theSecond Edition

4:14

Note to Readers: How to Use this Book

9:46

Chapter 1 - Everybody Can Lead Because Everybody Can Serve

101:06

Chapter 2 - Who Are You Serving?

69:54

Chapter 3 - Serve Your Customers

73:29

Chapter 4 - Management: Serve Those You Would Lead

94:36

Chapter 5 - Serve through Effective Communication

77:03

Chapter 6 - Serve through Persuasion

105:39

PART 3 - EVERY DAY’S A DECISION

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Chapter 7 - Who Are You Becoming?

102:05