How to Deal with Difficult People

10 tracks • 0 favorites

0:005:50

Business KnowledgeWorkplace & Organizational BehaviorEtiquette

How to Use This Book

5:50

What is a Difficult Person?

6:54

Be Prepared & Anticipate

3:48

Abuse

3:55

Stay Calm & Rational

7:13

Picking Your Battles

2:43

Don’t Retaliate- Be the Bigger Person

6:13

Talk It Over

2:39

Offer to Help

3:07

Dignity & Respect

3:56