Claims Leadership: Managing Teams, Metrics & the Modern Adjuster
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Preface
0:005:13
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Episodes
1
Preface
2
Introduction
3
1. From Adjuster to Leader
4
2. The Core Role of a Supervisor
5
3. Coaching in Action
6
4. Mentorship & Talent Development
7
5. Metrics That Matter
8
6. Leadership Between the Lines
9
7. Managing Morale & Burnout
10
8. Next Generation of Leaders