Green Goldfish 2: 15 Keys to Driving Employee Engagement

Green Goldfish 2.0 is based on the simple premise that employees are the key drivers of customer experience and that “Happy Employees Create Happy Customers.” The book focuses on 15 different ways to drive employee engagement and reinforce a strong corporate culture. It's the second color in the goldfish series. The first book was Purple Goldfish which focused on customers, whereby Green focuses on employees. The book is based on the findings of the Green Goldfish Project, an effort which crowdsourced over 1,001 examples of signature added value for employees. Key themes emerged from the Project and the book is filled with over 200 examples.Read more